Terms of Service

These Terms of Service (“Terms”) govern access to and use of clickad.ca and the website, content, features and online services made available by CLICKAD.

By accessing or using this website, you agree to these Terms.

If you do not agree with these Terms, please do not use the website.

These Terms primarily govern use of the CLICKAD website.

Services provided to clients by CLICKAD may be governed by a separate quote, proposal, statement of work, service agreement, order, invoice or other written agreement.

Where a separate written agreement governs a particular engagement, that agreement will govern the engagement and will prevail over these Terms to the extent of any inconsistency concerning that engagement.

01About CLICKAD

CLICKAD is a general partnership registered in Ontario, Canada, with its principal place of business in Nepean, Ontario.

CLICKAD provides digital marketing and related services that may include:

• advertising;
• social media services;
• branding;
• website design and development;
• content management;
• artificial intelligence and automation;
• marketing technology;
• consulting; and
• related digital services.

Descriptions appearing on this website are provided for general informational and promotional purposes and do not constitute a binding offer unless expressly stated otherwise.

02Website Use Does Not Create a Client Relationship

Visiting this website, submitting a contact form, requesting a consultation or quote, communicating with CLICKAD or receiving information from us does not by itself create a client relationship or require either party to enter into an engagement.

A client engagement normally begins only when the parties accept the applicable quote, proposal, statement of work, service agreement, order or other arrangement governing that engagement.

03No Direct Website Payments

CLICKAD does not currently process direct purchases or customer payments through this website.

Services are arranged separately through a quotation, proposal, statement of work, invoice, service agreement or other written arrangement, as applicable.

If CLICKAD introduces direct online purchasing or payment functionality in the future, additional transaction terms, disclosures and customer protections may apply.

04Quotes, Proposals and Service Agreements

Specific engagements may establish terms concerning matters such as:

• scope of work;
• deliverables;
• timelines;
• fees;
• deposits;
• payment schedules;
• revisions;
• approvals;
• third-party costs;
• cancellation or termination;
• confidentiality;
• intellectual-property rights; and
• other project requirements.

Those project-specific terms are governed by the applicable written agreement rather than general descriptions appearing on this website.

05Pricing and Availability

Prices displayed on the website, including prices identified as “starting at”, provide general pricing information unless expressly stated otherwise.

Final pricing may depend on factors such as:

• scope;
• complexity;
• deliverables;
• advertising or media budgets;
• third-party services;
• technology requirements;
• timelines; and
• ongoing management requirements.

Where CLICKAD advertises a “starting at” price, that price is intended to represent an available qualifying service at or from the stated amount, subject to the scope and conditions described for that service.

Applicable government-imposed taxes may be added where required by law.

A website price, estimate or enquiry does not create a binding service agreement.

06Client Responsibilities

Where you engage CLICKAD, you are responsible for providing information and cooperation reasonably necessary for the project, including where applicable:

• accurate information;
• content and assets;
• feedback;
• approvals;
• access to accounts and platforms;
• appropriate credentials;
• permissions and authorizations; and
• timely responses reasonably necessary for the work.

Project schedules may depend on CLICKAD receiving required materials, information and approvals.

07Client Materials and Rights

You are responsible for ensuring that materials you provide to CLICKAD may lawfully be used for the intended purposes.

Such materials may include:

• text;
• photographs;
• video;
• audio;
• logos;
• trademarks;
• databases;
• advertising claims;
• client or customer information; and
• other content.

You must not instruct CLICKAD to use materials in a manner that infringes another person’s copyright, trademark, privacy, publicity or other legal rights.

By providing materials for a project, you represent that you have the rights and permissions reasonably necessary for CLICKAD to use them for the agreed work.

08Fees and Payment

Fees, deposits, payment schedules, applicable taxes, reimbursable expenses, third-party costs and payment deadlines for paid services are governed by the applicable quote, proposal, invoice, statement of work or service agreement.

Unless expressly stated in an applicable agreement, this website does not establish a particular:

• payment deadline;
• cancellation charge;
• refund policy;
• deposit requirement; or
• payment schedule.

09Third-Party Platforms and Services

CLICKAD’s services may involve third-party platforms, software and infrastructure, including:

• advertising platforms;
• search engines;
• social-media platforms;
• website and hosting providers;
• CRM platforms;
• analytics systems;
• artificial-intelligence services;
• automation platforms; and
• other technology providers.

These services operate independently of CLICKAD and are subject to their own terms, policies, technical requirements and availability.

Third-party providers may change their:

• algorithms;
• policies;
• functionality;
• APIs;
• pricing;
• account requirements;
• advertising rules;
• technical systems; or
• availability

without CLICKAD’s control.

CLICKAD is not responsible for a third-party provider’s independent decisions, outages, policy changes, account restrictions, service interruptions or discontinued functionality, except to the extent responsibility cannot legally be excluded.

10Marketing and Advertising Results

Marketing outcomes depend on numerous factors, many of which are outside CLICKAD’s control.

These may include:

• competition;
• market conditions;
• advertising budgets;
• customer demand;
• platform algorithms;
• search-engine changes;
• audience behaviour;
• client pricing and offers;
• website performance;
• sales processes; and
• third-party platform decisions.

Unless a particular result is expressly guaranteed in a separate written agreement signed by CLICKAD, CLICKAD does not guarantee:

• a particular number of leads;
• calls or sales;
• specific advertising performance;
• a particular return on advertising spend;
• specific search-engine rankings;
• social-media reach;
• follower growth;
• conversion rates;
• revenue;
• profit; or
• another particular business outcome.

Forecasts, projections, benchmarks, estimates and recommendations are informational and are not guarantees of future performance.

11Artificial Intelligence and Automation

Some CLICKAD services may use artificial intelligence, automated systems or third-party AI platforms.

AI-generated or automated outputs may contain:

• errors;
• inaccuracies;
• incomplete information;
• unexpected results; or
• content affected by changes to third-party technology.

Where appropriate, clients remain responsible for reviewing and approving final outputs before relying on them for material business decisions.

CLICKAD services do not constitute legal, accounting, financial, medical or other regulated professional advice unless expressly provided by an appropriately qualified professional.

12Website Intellectual Property

Unless otherwise indicated, the CLICKAD website and original materials appearing on it are owned by or licensed to CLICKAD and may be protected under applicable intellectual-property laws.

This may include:

• CLICKAD branding;
• logos;
• text;
• graphics;
• layouts;
• photographs;
• videos;
• designs;
• website elements; and
• original content.

You may access and use the website for lawful informational purposes.

Without authorization, you may not:

• reproduce or republish substantial portions of the website;
• commercially exploit CLICKAD content;
• copy or misuse CLICKAD branding;
• remove proprietary notices;
• falsely represent CLICKAD materials as your own; or
• use CLICKAD intellectual property in a manner that falsely implies sponsorship, affiliation or endorsement.

13Client Deliverables and Project Intellectual Property

Ownership, licensing and permitted use of materials created or supplied as part of a client project are governed by the agreement applicable to that project.

Nothing in these website Terms automatically transfers ownership of:

• project deliverables;
• concepts;
• drafts;
• source files;
• code;
• software;
• advertising assets;
• intellectual property; or
• other project materials.

Where ownership or licensing is relevant, those rights will be determined by the applicable project agreement.

14Acceptable Use

You may not use the CLICKAD website:

• for unlawful or fraudulent purposes;
• to interfere with website operation or security;
• to attempt unauthorized access to systems or information;
• to introduce malware or harmful code;
• to engage in abusive automated scraping that materially interferes with the website;
• to impersonate another person or organization;
• to submit knowingly false, fraudulent or malicious information;
• to infringe intellectual-property, privacy or other rights; or
• to use forms or communication systems for spam, abuse or malicious activity.

CLICKAD may restrict access where reasonably necessary to protect its website, systems, users or business.

15Website Information

CLICKAD makes reasonable efforts to keep website information accurate and current.

However, website content may occasionally contain errors, omissions or outdated information.

Services, pricing, availability, descriptions, portfolio material and other website content may be updated or changed.

General website information does not constitute legal, financial, accounting, tax or other regulated professional advice.

16Marketing and Performance Claims

CLICKAD aims to ensure that marketing, pricing, performance and service claims appearing on the website are accurate and supportable.

Case studies, performance examples or past results describe particular circumstances and do not guarantee that another client will obtain the same results.

Any stated numerical results should be understood in the context in which they are presented.

Past performance is not a guarantee of future performance.

17Third-Party Links

The website may contain links to third-party websites, applications or services.

Those links may be provided for convenience or informational purposes.

CLICKAD does not control third-party websites and is not responsible for their:

• content;
• availability;
• security;
• privacy practices; or
• terms.

Use of third-party services is subject to the applicable provider’s terms and policies.

18Website Availability

CLICKAD aims to maintain a functional and secure website but does not guarantee uninterrupted or error-free availability.

Access may occasionally be affected by:

• maintenance;
• technical failures;
• hosting interruptions;
• security incidents;
• third-party outages; or
• circumstances outside our reasonable control.

CLICKAD may modify, suspend or discontinue website functionality where reasonably necessary.

19Disclaimer of Warranties

To the maximum extent permitted by applicable law, the public website and its general informational content are provided on an “as available” basis.

CLICKAD does not guarantee that the website will always be:

• uninterrupted;
• error-free;
• completely secure; or
• free from harmful components.

Nothing in these Terms excludes or limits a warranty, condition, statutory right or remedy that cannot legally be excluded or limited.

Any warranties relating to paid CLICKAD services are governed by the agreement applicable to those services and applicable law.

20Limitation of Liability

To the maximum extent permitted by applicable law, CLICKAD will not be responsible for indirect, incidental, special or consequential losses arising solely from access to, inability to access, or reliance on the public website.

This may include, where legally permitted, loss of:

• profits;
• revenue;
• data;
• business opportunities; or
• goodwill.

Liability relating to professional or paid services provided by CLICKAD will instead be governed by the agreement applicable to those services and applicable law.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.

21Responsibility for Unlawful Website Misuse

To the extent permitted by law, you are responsible for losses, claims or reasonable costs arising directly from your:

• unlawful use of the website;
• infringement of another person’s legal rights; or
• material violation of these Terms.

This provision does not apply to the extent a loss was caused by CLICKAD or where responsibility cannot legally be imposed.

22Privacy

Your use of the website is also subject to the CLICKAD Privacy Policy.

The Privacy Policy explains how CLICKAD collects, uses, discloses, retains and protects personal information.

23Electronic Communications

When you contact CLICKAD electronically, submit information through the website or otherwise communicate with us electronically, communications relating to your enquiry or engagement may be provided electronically where permitted by law.

Commercial electronic marketing communications are subject to applicable consent, sender-identification and unsubscribe requirements.

24Suspension of Website Access

CLICKAD may restrict or terminate access to the public website where reasonably necessary because of:

• unlawful activity;
• security risks;
• misuse;
• interference with our systems; or
• material violation of these Terms.

Restricting public website access does not automatically terminate a separate client service agreement.

Termination or cancellation of paid services is governed by the applicable project agreement and applicable law.

25Governing Law

These Terms and use of the website are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario.

Subject to statutory rights and jurisdiction that cannot legally be excluded, disputes relating solely to these Terms or use of the website will be subject to the jurisdiction of the courts of Ontario.

Nothing in these Terms limits any consumer, privacy or other statutory right that cannot legally be waived.

26Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be interpreted or limited to the minimum extent legally possible, and the remaining provisions will continue in effect.

27No Waiver

A failure by CLICKAD to immediately enforce a provision of these Terms does not constitute a waiver of that provision or of CLICKAD’s right to enforce it later.

28Changes to These Terms

CLICKAD may update these Terms to reflect changes to:

• the website;
• services;
• business practices; or
• applicable law.

The current version will be posted on this page with an updated “Last updated” date.

Changes apply prospectively from the date posted unless otherwise required by law.

An update to these website Terms does not automatically amend an existing signed client agreement unless the applicable agreement or law permits that amendment.

29Contact Us

Questions concerning these Terms may be directed to: