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Social Media

Community Management

Every comment and message answered promptly.

$450 /month

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What it is

Daily monitoring and replies to comments and DMs in your brand voice, in English and French.

Who it suits

Active accounts where customer questions and reviews need a timely answer.

Pricing

$450/month

Proposed pricing — under review

What you receive

  • Monitoring 5 business days a weekIncluded
  • Replies to comments and DMsIncluded
  • Escalation of leads and complaintsIncluded
  • Monthly engagement reportIncluded

All prices in CAD, before applicable taxes (13% HST in Ontario).

Optional extras

  • Weekend coverage$200 /month

Not included

  • Paid social ad spend
  • Professional photo or video shoots on location

How it works

  1. 01

    Audit

    Review your accounts, competitors and audience.

  2. 02

    Strategy

    Platforms, content themes and posting schedule.

  3. 03

    Production

    Posts, graphics, Reels and captions.

  4. 04

    Manage & grow

    Publishing, replies and monthly reporting.

Questions

How do you handle complaints?

We follow a response guide agreed with you and escalate sensitive issues immediately.

Which platforms do you manage?

Instagram, Facebook, TikTok, LinkedIn, X, YouTube and Pinterest — we focus on the ones your audience uses.

Do you reply to comments?

Yes, unless you prefer not to. Community engagement is part of our service.

New

Short-form video & creator content

Now available: we produce Reels, TikToks and Shorts with real local creators.

Ask about it
  • Monthly short-video concepts and scripts
  • Filming and editing, EN/FR subtitles
  • Creator sourcing in Ottawa–Gatineau

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